Shipping policy
1. Shipping Area
We currently ship exclusively within the European Union (EU).
All orders are dispatched from our trusted partner warehouses located within the EU, such as in Italy and Spain.
2. Shipping Costs
| Country / Region | Shipping Cost | Free Shipping |
|---|---|---|
| Germany | €8.90 | Free from €200 |
| Other Countries | €16.90 | Free from €200 |
Shipping fees include packaging and handling.
3. Delivery Time
Estimated delivery times within the EU:
- Germany: 2–5 business days
- Other Countries: 3–7 business days
Please note that delivery times may vary depending on the destination country and item availability. No deliveries on weekends or public holidays.
4. Tracking
After your order is shipped, you will receive a shipping confirmation with a tracking link by email.
5. Partial Deliveries
If your order includes multiple items, they may be shipped separately depending on availability. You will not incur additional charges.
6. Undeliverable Parcels
If a parcel cannot be delivered due to incorrect address details or failed delivery attempts, we reserve the right to retain the original shipping fee.