Authenticity & Sourcing
Authenticity, Sourcing & Product Safety
At onthe28th.com, authenticity, quality and transparency are our top priorities.
We do not sell counterfeit products, replicas, imitations, or items with unclear origin.
Our Supplier
We source our products exclusively through BrandsGateway, a B2B (business-to-business) supplier for fashion products.
Our sourcing is handled through a documented supply chain, allowing purchases and order origin to remain traceable.
Quality & Plausibility Checks
To ensure a safe shopping experience, we apply careful checks when listing and shipping products, including:
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Plausibility verification of product details (brand, model, descriptions)
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Review of item information (variants, colors, sizes)
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Monitoring for inconsistencies in product presentation or listing content
If any irregularities are detected, the affected product will be immediately blocked, removed from our catalogue, and not sold.
Documentation & Traceability
For all products, sourcing and delivery documentation is available as part of the procurement process via BrandsGateway.
Upon request, we can provide relevant proof of sourcing and traceability to platforms, authorities, or other eligible parties where required.
Zero-Tolerance Policy
We maintain a strict zero-tolerance policy towards non-authentic products.
If a product is ever subject to a complaint, we will investigate the case promptly and support you with a fast resolution.
Trademark Notice
All brand names, product names, and logos mentioned on this website are the property of their respective owners.
They are used solely for product identification and descriptive purposes.